Cultural Orientations Intern
TITLE: Cultural Orientations (CO) Intern
COUNTRY PROGRAM: US Programs
LOCATION: Phoenix, AZ
DURATION: Minimum of 3 months
BACKGROUND: Through a partnership with the Department of State, the IRC assists over 11,000 refugees to resettle in the U.S. every year. IRC staff meet refugees at the airport and provide initial housing, furnishings, food, and clothing. These Core Services—Reception & Placement (R&P)—address the basic needs of food, shelter and legal rights for refugees in the early, critical stages of resettlement in order to begin their transition toward rapid self-sufficiency.
SCOPE OF WORK: All newly arrived refugees to IRC Phoenix attend a series of Cultural Orientation (CO) classes. The Cultural Orientation Intern will be responsible for the logistics of CO classes as instructed by the Case Work Supervisor each week. CO classes are targeted to adult refugees and class size or composition will vary. Additionally, the Cultural Orientation Intern will assist the Case Work Supervisor to develop evaluation tools for all CO classes, including public transit trainings.
- Provide weekly logistical assistance for CO classes, including setting up the physical classroom space, preparing materials, and helping with documentation.
- Develop and implement basic evaluation procedures for each CO class;
- Provide weekly public transit training to newly arrived refugees in the field as instructed by the Case Work Supervisor;
- For each training complete monitoring and evaluation forms to assess client understanding of public transit systems;
- Contact clients to provide reminders prior to each training session;
- Report weekly to the Case Work Supervisor concerning public transit trainings;
- Other relevant duties as assigned.
- Demonstrated ability to work effectively with partners, colleagues, and clients in a cross-cultural, team based environment;
- Experience teaching or training preferred;
- Excellent intercultural communication skills and experience working with diverse populations;
- Willingness to use public transit, including local bus and train service;
- Available to work at least 15-20 hours weekly, on Wednesdays or Fridays, and potentially Mondays;
- Strong attention to detail and commitment to client confidentiality.
This position reports to the Case Work Supervisor.