Administrative Support

Job Title: Administrative Support 

Country Profile: US Programs

Location: Los Angeles

 

BACKGROUND: The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 22 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 22 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

 

SCOPE OF WORK: The volunteer will assist in welcoming our clients and enhance the daily operations of the office. This volunteer also has the opportunity to work in one of the following departments: Reception and Placement, Immigration or Early Employment. The time committment is a minimum of 3 months, 4-6 hours a week or more, with flexible days and times. 

 

RESPONSIBILITIES:

• Greet visitors and assist them with their needs

• Answer and transfer calls to appropriate staff

• Provide administrative assistance including data entry, filing, labeling and copying

• Conduct client intake and follow-up phone calls

• Accept mail from USPS and other mail affiliates

• Support with outreach, development and journalism tasks

 

REQUIREMENTS: 

• Excellent organizational and time management skills

• Ability to effectively communicate and work as a team member in a cross-cultural environment and independently

• Must be culturally sensitive and respectful of various backgrounds, lifestyles and beliefs

• Fluent in English; Fluency in Arabic, Armenian, Farsi, Spanish and Chinese highly desirable 

• Report volunteer hours monthly to volunteer management staff 

• Respect client privacy and treat information as confidential

• Flexibility, resourcefulness and an easy-going attitude a plus

 

To apply please send a résumé to Alondra Suarez, Volunteer Coordinator at Alondra.Suarez@rescue.org