International Rescue Committee (IRC)

Reception and Placement Volunteer

 

Job Title: Reception and Placement Volunteer
Country Profile: US Programs
Location: Los Angeles
 
BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 22 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. Domestically, our 22 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.
 
SCOPE OF WORK: The Reception and Placement program enables refugees to resume a productive life in their new country by providing an array of social services. The Reception and Placement volunteer will help the department with administrative and casework assistance. The time committment is a minimum of 3 months, 4-6 hours a week or more, with flexible days and times.
 
RESPONSIBILITIES:
Conduct client follow up through phone and email for missing information
Assist caseworker with updating case files with relevant information
Interact with the Refugee’s family anchor regarding appointment, missing information and assist  with any resettlement questions
Conduct translation and interpretation, if able to do so 
Clerical work such as filing, copying, labeling
Occasionally conduct home visits 
 
REQUIREMENTS: 
Must be culturally sensitive and respectful of various backgrounds, lifestyles and beliefs
Comfortable making phone calls/cold calls
Respect client privacy and treat family information as confidential
Flexibility, resourcefulness, and easy-going attitude a plus
Fluent in English; Fluency in Arabic, Armenian, Farsi, is preferred
Report volunteer hours monthly to volunteer management staff 
Willing to work with clients at our Glendale office 
 
Contact: Alondra Serna, Volunteer Coordinator: Alondra.Serna@rescue.org
 
IRC leading the way From Harm To Home.