International Rescue Committee (IRC)

Employment Specialist Intern

Title: Employment Specialist Intern
Location: Phoenix, AZ
Duration: Minimum 3 month commitment

Scope: Staff and volunteers collaborate with newly arrived refugees to create plans for self-sufficiency and offer support, guidance and counseling though all stages of resettlement. These plans include budgeting, setting goals, and plugging into various programs, classes and services. Employable clients are enrolled into a federal program through the Office of Refugee Resettlement (ORR) called the Matching Grant program. The goal of the Matching Grant program is to assist qualifying populations in attaining economic self-sufficiency within 120 to 180 days of arrival to the United States. Self-sufficiency must be achieved without accessing public cash assistance.

Gaining employment and becoming self-sufficient is one of the most crucial components of refugee resettlement in the United States.  Preparing clients to seek, gain and retain employment is the task of the IRC in Phoenix Employment Team – within the Economic Empowerment team and Matching Grant Program.  Matching Grant helps the IRC in Phoenix ensure the refugee population we serve receive adequate services, and are able to become self-sufficient in their new community. This year, the IRC in Phoenix will resettle more than 800 refugees and the IRC strives to help each employable client to gain a livable wage. 

The Employment Specialist Intern will report to the Employment Team Supervisor and will work closely with four Employment Specialists.  The Employment Specialist Intern will provide essential tasks that will help to serve IRC clients in a professional and timely manner.  


  • Assist Employment Specialists to prepare for client intakes by preparing intake packets.
  • Provide logistics for transportation of clients to and from IRC.
  • Create and maintain client calendar of scheduled events and notify clients of upcoming classes.
  • Create resumes using intakes and provide resumes to clients during Job-Readiness Training.
  • Provide career-assessment screening on computer and work with clients on computer-literacy.
  • Coach clients on filling out forms and practice writing name, address, etc.
  • Assist with paper and online job applications and accompany refugees to job interviews.
  • Help navigate bus routes, bike routes etc. and assist clients with transportation barriers.
  • Provide insight into specific cases in weekly team meeting.


  • Must be organized, detail-oriented, and a self-starter;
  • Must possess cultural sensitivity and excellent cross-cultural communication skills;
  • Should have a strong desire to help people and work in a diverse team;
  • Must be patient, flexible, and creative;
  • Multi-lingual abilities preferred.
  • Availability during normal business hours—Monday-Friday, 9:00 am-5:00 pm


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