International Rescue Committee (IRC)

Refugees Learn Skills to Succeed at Job Readiness Event

Part of the IRC’s mission is to help refugees reach self-sufficiency and secure economic independence. With support from HandsOn Greater Phoenix, volunteers from the global management consulting company Accenture were able to lend their professional skills in pursuit of this mission. Employee volunteers partnered with the IRC in Phoenix to hold a job readiness event called “Skills to Succeed” on November 12, 2011.

“The IRC in Phoenix Employment Team recognized this event as a great opportunity to receive assistance from a world-renowned consulting agency,” said Stephen Allen, Employment Supervisor.

Nearly 79 adults and children were transported from their apartments to the IRC office through a coordinated effort by the Employment and Case Management teams. In addition to providing one on one advice and Q&A, Accenture volunteers organized materials and curriculum for coaching sessions on resume building, completing job applications and interview skills. Among many things, refugees learned how to communicate their transferable job skills into a resume format, demonstrate confidence in body language and dress, and anticipate questions from potential employers.

“The IRC pulled together as a team to make sure the event went off without a hitch and the Accenture volunteers were incredibly gracious and gave insightful advice,” he said.

With the support of IRC in Phoenix interns and regular volunteers there was also a fun and educational program offered for refugee children who had parents participating in “Skills to Succeed”. 

Emily Taylor, Volunteer Outreach Coordinator, noted that running the children’s program allowed the parents to receive direct attention of the job coaches and make the “Skills to Succeed” event a great experience for the whole family.

“It is always a wonderful opportunity when we can host professional volunteers to work directly with our clients. We see a whole new level of confidence thereafter,” Taylor said.

For more information on volunteer opportunities, please contact Emily Taylor at

Story by Nesima Aberra, Communications Intern
Picture by Emily Taylor, Volunteer Coordinator