International Rescue Committee (IRC)

Workforce Development Program Intern

Title: Workforce Development Program Intern
Country Program: US Programs
Location: Phoenix, AZ
Duration: Minimum 3 months commitment
Scope: Within the first few weeks of arrival, staff identify a refugees’ specific needs and abilities, and collaborate with them to create plans for self-sufficiency and offer support, guidance and counseling through all stages of resettlement. These plans include budgeting, setting goals, and plugging into various programs, classes and services. Employable clients are enrolled into a federal program through the Office of Refugee Resettlement (ORR) called the Matching Grant program. The goal of the Matching Grant program is to assist qualifying populations in attaining economic self-sufficiency within 120 to 180 days of arrival to the United States. Self-sufficiency must be achieved without accessing public cash assistance.


Workforce Development is an essential component for refugee clients to achieve success in the resettlement process. The Workforce Development Program Intern will help provide Matching Grant enrolled clients with the tools necessary to become self-sufficient and ultimately financially independent.

Responsibilities:  Under the supervision of the Workforce Development Program Coordinator, Program Intern will:

  • Assist with Workforce Development, Financial Education, and specialized training course scheduling, logistics, recordkeeping, reporting, and data entry/analysis.
  • Schedule interpreters and language aids in support of training course needs.
  • Maintain Workforce Development Training Calendar.
  • Assist with instruction of Workforce Development, Financial Education, and specialized training courses.
  • Assist with the development and revision of Workforce Development, Financial Education, and specialized training curricula.
  • Participate in marketing of Workforce Development, Financial Education, and specialized training courses.
  • Assist clients in job search activities, completing job applications, and developing resumes with individual clients.

 Required/Desired Skills: 

  • Must be organized, detail-oriented, and a self-starter;
  • Must possess cultural sensitivity and excellent cross-cultural communication skills;
  • Should have a strong desire to help people and work in a diverse team;
  • Must be patient, flexible, and creative;
  • Education or experience in Human Resources Development, Adult Education, or Instructional Design preferred;
  • Multi-lingual abilities preferred;
  • Availability on Mondays, Wednesdays, and Fridays.

This position reports to the Workforce Development Program Coordinator.

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