International Rescue Committee (IRC)

Family Reunification Intern

SCOPE OF VOLUNTEER WORK: Help bring families together through our reunification program!  As a Family Reunification Volunteer, you’ll meet one-on-one with clients and help them file applications with the U.S. government to bring eligible family members to the United States. Your responsibilities will include answering inquiries and screening applicants over the phone; informing applicants about the requirements of the program and the steps in the reunification process; scheduling appointments; meeting with clients to complete intake and application documents; and, following up on applications as needed. This position involves a high level of responsibility and requires great attention to detail. It is fairly demanding, but also a very rewarding experience to help families reunite after years apart.

LOCATION: IRC Seattle Office

TIME COMMITMENT: Minimum 8 hours/week during IRC office hours (M-F, 9am-5pm). Regular schedule required. Position begins June 2016. Minimum 2-3 month commitment.

ESSENTIAL POSITION FUNCTIONS:

  • Become a “local expert” on the Affidavit of Relationship (AOR) and Affidavit of Relationship for Central American Minors (CAM-AOR) programs and inform potential clients about the steps and requirements involved in the family reunification process
  • Respond to client inquiries about the AOR and CAM-AOR programs and assist with screening of applicants
  • Create detailed outreach and informational materials to share with potential applicants
  • Schedule appointments and meet with clients to complete intake forms and application documents; check materials for accuracy and completeness
  • Track and follow up on the status of applications as necessary; follow up with clients as necessary throughout the application process
  • Communicate with fellow Family Reunification Interns/Volunteers and IRC staff to maintain current schedule and document application progress
  • Assist with reorganization of both paper and electronic case files
  • Create training materials for subsequent Family Reunification Interns/Volunteers
  • Keep up-to-date on changes to the AOR and CAM-AOR programs

REQUIREMENTS:

  • Must be culturally sensitive, respectful of diverse backgrounds and willing to work with non-native English speakers; previous cross-cultural communication experience a plus
  • Intermediate to advanced Spanish language skills required
  • Must be highly organized and detail-orientated
  • Self-motivated with ability to work independently and professionally
  • Ability to handle sensitive client information confidentially
  • Familiarity with Windows operating system and confidence in basic computer skills (word processing, email); willingness to learn new software
  • Past experience with immigration paperwork a plus, but not required
  • Positive attitude, patience and flexibility are appreciated
  • Willingness to adhere to IRC volunteer and workplace policies

 

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