International Rescue Committee (IRC)

Reception Services Intern

Job Title: Intern, Reception Services
Country Profile: US Programs
Location:  Tucson, AZ

Position Description:
The Reception Services Intern assists the Office Manager in prescreening walk-in clients and directing them towards the appropriate IRC service. The Intern will gain valuable experience in office operations and benefit from broad exposure to each segment of IRC’s work.


  • Receive all walk-in clients in a courteous manner and maintain an orderly waiting area
  • Assess initial client needs and notify appropriate staff
  • Answer and direct incoming calls in a timely manner
  • Receive and distribute incoming mail and faxes
  • Assist with the processing of monthly Development and Administrative reports
  • Other tasks and projects as directed by supervisor


  • Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
  • Knowledge of professional office operating policies
  • Ability to maintain confidentiality regarding client information
  • Proficiency in MS Office preferred
  • Strong verbal and written skills in English
  • Punctual and reliable


  • Minimum commitment of 10 hours/week for 3 months; 15 hours/week preferred
  • Maintain consistent weekly schedule of at least 3 hours per day in office during IRC business hours (M-F, 8:30am to 5:00pm)

Reports To: Office Manager


To Apply:
Submit a resume and cover letter in the same document and attach it to your USP Volunteers and Intern Application online. You may contact the Volunteer Coordinator at Some positions may require additional documents. Applicants will not be contacted for interviews until all materials are received.


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