International Rescue Committee (IRC)

Reception Services

Job Title: Intern, Reception Services
Country Profile: US Programs
Location:  Tucson, AZ
 

Position Description:
The Reception Services Intern assists the Office Manager in prescreening walk-in clients and directing them towards the appropriate IRC service. The Intern will gain valuable experience in office operations and benefit from broad exposure to each segment of IRC’s work.


Responsibilities:

  • Receive all walk-in clients in a courteous manner and maintain an orderly waiting area
  • Assess initial client needs and notify appropriate staff
  • Answer and direct incoming calls in a timely manner
  • Receive and distribute incoming mail and faxes
  • Assist with the processing of monthly Development and Administrative reports
  • Other tasks and projects as directed by supervisor

 Requirements:

  • Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
  • Knowledge of professional office operating policies
  • Ability to maintain confidentiality regarding client information
  • Proficiency in MS Office preferred
  • Strong verbal and written skills in English
  • Punctual and reliable

Commitment:

  • Minimum commitment of 10 hours/week for 3 months; 15 hours/week preferred
  • Maintain consistent weekly schedule of at least 3 hours per day in office during IRC business hours (M-F, 8:30am to 5:00pm)

Reports To: Office Manager

 

To Apply:
Submit a resume, cover letter, and internship application to the Internship Coordinator, at VolunteerTucson@Rescue.org. Some positions may require additional documents. Applicants will not be contacted for interviews until all materials are received.

 

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