This report reflects key learning about agencies’ practices and barriers to collect and use client perspectives in humanitarian project design.

The Norwegian Refugee Council and the International Rescue Committee issued a scathing report outlining the recent humanitarian failures in Fallujah, Iraq as a direct consequence of the military operation to retake the city.

While progress has been made in bringing diverse development and humanitarian actors together under the leadership of host governments to address the needs of refugees and host communities, more still needs to be done to meet their urgent needs.