The IRC hosted the Client Responsive Humanitarian Action Learning Exchange on March 17 and 18, 2016, bringing together a diverse range of participants to share experiences and ideas on how to best deliver humanitarian programming that is more responsive to the needs and perspectives of clients.

This document provides humanitarian organizations an outline of the resourcing decisions needed when designing, setting up and implementing a client feedback and response mechanism.

This briefing paper makes the case for staff to invest in client responsiveness, and outlines goals and strategies for the organization and the sector.

The Airbel Center at IRC has worked in consultation with the No Wasted Lives Coalition to help answer the following question: how can we, as a nutrition community, treat 6M children a year for SAM by 2020? To come up with an answer, we identified promising innovations in SAM treatment, spoke to experts leading the charge for greater effectiveness and reduced cost, and built a mathematical model to project treatment and cost numbers into the future. The Airbel Center is making our results, as well as our model, available to the broader nutrition community, to challenge our assumptions and broaden the discussion. Please send any questions or feedback to Natan.Last [at] rescue.org.