It is one year since the introduction of Europe’s flawed migration policies to close borders along the Western Balkan route and return migrants and refugees to Turkey, leaving thousands stranded in Greece. This update provides an overview of the current situation in Greece, and sets out what eight national and international responding agencies see as the most urgent issues to address and the major concerns with Europe’s response to this crisis.

This report outlines the findings from an assessment of ServiceInfo and Refugee.Info, drawing on perspectives and reflections from stakeholders across the humanitarian spectrum, including affected populations themselves. The objectives of this study were to describe how these platforms work, provide recommendations for how they might be improved, and explore how these platforms might become more sustainable over time. The findings within this report are intended for both internal IRC audiences as well as external audiences within the sector interested in ICT solutions for affected populations in urban crises.

This paper argues knowing how school systems are managed and how accountable school directors are to parents is crucial when intervening to strengthen the delivery of education services.