SCOPE OF ROLE: The Social Security Volunteer will work with the Casework Department team by assisting clients with submitting social security applications. The volunteer will be responsible for picking up the completed application from the IRC Richmond office and then transporting the client to the social security office. The role enables clients to receive a social security card, which will then enable them to find employment and build economic self-sufficiency in the US!
COMMITMENT:
- Days and times: intermittent Monday-Friday between 9:00am and 5:00pm
- Frequency: biweekly or weekly
- Hours: 2 hours per shift
LOCATION: IRC Richmond office, client home (typically Richmond city or Henrico), social security office
RESPONSIBILITIES:
- Coordinate appointments with Casework Department
- Pick up completed social security application from the IRC office
- Transport the client to social security office and wait with the client
- Help to answer any questions that the client or social security staff may have
- Follow-up regarding issues or unclear questions to the Casework Department
REQUIREMENTS:
- Patience
- Experience with or comfortable learning to navigate
- social security systems/office
- Valid driver's license and reliable vehicle
- Must adhere to IRC professional standards and volunteer policies including those around boundaries, confidentiality, COVID-19, etc.