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Volunteer

Intensive Case Management Intern

Start date: Ongoing
Last updated 

LOCATION: 208 Commerce Place, 4th Floor, Elizabeth, NJ 07201

TIME COMMITMENT: Interns: at least 2 days per week (Jan-May, May-Aug, Aug-Dec) 
(Please note that is is an unpaid internship opportunity.)

RESPONSIBILITIES:
Assist clients with HMO enrollment and changes and applications for Medicaid and Supplemental Security Income.
Setup PCP and specialist appointments for clients and, when necessary, accompany clients to appointments.
Teach clients how to use Logisticare, NJ’s health transportation system for Medicaid recipients.
Help clients prepare and understand forms and paperwork.
Provide translation and interpretation when necessary.
Assist staff with sorting and filing of documents and case files and enter case notes in an online database.
 
LEARNING OBJECTIVES:
The student will learn about refugee resettlement issues and processes, especially refugee health and mental health, and gain experience working directly with refugee/asylee clients.
The student will gain an understanding of the US healthcare system, including patient rights and responsibilities, mental health services, and Medicaid/HMOs.
The student will gain an understanding of NJ social services, and learn how these services apply to refugee populations.
 
REQUIREMENTS:
Undergraduate degree in progress or completed.  Graduate level students welcomed.
Background or experience in social work, public health, or public administration desired.
Skills required: Cross-cultural communication, attention to detail, ability to handle sensitive information professionally and confidentially. 
Knowledge of US healthcare system, social services, and medical terminology would be advantageous, as well as experience working with people with limited English proficiency. Fluency in Arabic, French, Swahili, Farsi, or Dari preferred, but not required.
 
This position reports to the Intensive Services Case Worker. Click here to apply.