Job Title: Volunteer Tax Screener
Sector: Economic Empowerment
Location: Hybrid Virtual and In-person
Employment Category: Volunteer
Start Date: January 2021
Number of volunteers needed: 15
BACKGROUND: The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future.
SCOPE OF WORK: Volunteer Tax Screeners will ensure that taxpayers have all the necessary information and documents required to complete a tax return.
COMMITMENT: January- April 2021 between 3-15 hours per week. Volunteer will need to supply his/her own home workspace, computer, internet access, etc.
Refer taxpayers with ‘out-of-scope’ returns to a professional return preparer.
Complete all IRC and IRS mandated trainings and certifications, including the Standards of Conduct (VSC) certification and Basic level certification (IRC prefers certifying at the Advanced level).
Ensure the taxpayer has brought the required documents (e.g. valid photo identification, Social Security card(s), W-2, 1099, 1095, prior year’s return, etc.) for tax return completion. Give each taxpayer Form 13614-C and the Intake/Interview & Quality Review Sheet to complete.
Explain the site’s return preparation process to the taxpayer. Provide assistance in scanning and uploading necessary tax documents while also verifying taxpayer identification.
High school diploma required.
No previous experience as a VITA volunteer required – IRC will provide the required training for the program per IRC’s and the IRS’s policies.
Excellent customer service skills, including experience working with a diverse client base;
Strong organizational skills and high level of attention to detail;
High level of computer literacy;
High level of comfort and effectiveness in working with multi-cultural and multi-disciplinary teams;
Strong commitment to economic empowerment of low-income and underserved populations;
Go through an IRC background check
Hybrid of in-person and remote work.
Commitment to a regular schedule is preferable, though schedule can be flexible per your other commitments.
Complete our online application https://rescueglobal.secure.force.com/volunteer/ Please enter the name of this position "VITA Volunteer Tax Screener" when asked for the top three positions that interest you.
You will be contacted for an interview soon after we receive your application.
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