JOB TITLE: Volunteer Tax Quality Reviewer 
SECTOR: Economic Empowerment  
LOCATION: Phoenix, AZ; Denver, CO; Elizabeth, NJ; New York, NY; Dallas, TX; Salt Lake City, UT; or Missoula, MT and/or Virtual 
START DATE: Starts December 2023 
DURATION/SCHEDULE: January-April 2024; 3-15 hours/week  

BACKGROUND: The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future.  

SCOPE OF WORK: The IRC’s Program Quality and Innovation Unit Assists offices which help newly arrived refugees and other low-income individuals reach self-sufficiency by finding entry-level employment and progress to living wage jobs; learn basic financial management skills and build assets; start small businesses; and access Earned Income Tax Credit.  

Under the supervision of the Tax Site Coordinator, Volunteer Tax Quality Reviewers will provide free, professional, tax preparation services for low-income clients through IRC’s National Volunteer Income Tax Assistance (VITA) program. The program is offering services to clients in IRC offices located in Phoenix, AZ; Denver, CO; Elizabeth, NJ; New York, NY; Dallas, TX; Salt Lake City, UT; and Missoula, MT. The IRC’s goal is to assist 4,000 taxpayers in preparing their returns in a safe, culturally and linguistically appropriate manner.  

COMMITMENT: January-April 2024 between 3-15 hours per week  


  • Conduct a quality review on all returns, using the Quality Review Checklist found in Publication 4012. Using the completed Form 13614-C and source documents, ensure all these items are consistent with the entries on the tax return. 
  • Advise the taxpayer that he/she is ultimately responsible for the information on the return before asking the taxpayer to sign Form 8879 or the tax return. Explain that signing the return certifies that the taxpayer has examined the return, including all the forms and schedules for accuracy, and they are signing the return under penalty of perjury. 
  • Provide feedback to volunteer preparers explaining identified errors captured during quality review and instructions necessary for making the necessary corrections. 


  • The volunteer will learn how to effectively coordinate VITA program. 
  • The volunteer will learn about providing financial services to community members.  


  • High school diploma required. Students studying finance, accounting, or a related field, preferred.  
  • No previous experience as a VITA volunteer required- IRC will provide the required training for the program per IRC’s and the IRS’s policies.  
  • Excellent customer service skills, including experience working with a diverse client base;  
  • Strong organizational skills and high level of attention to detail;  
  • High level of computer literacy;  
  • High level of comfort and effectiveness in working with multi-cultural and multi-disciplinary teams;  
  • Strong commitment to economic empowerment of low-income and underserved population;  
  • Go through an IRC background check  


  • Position will require travel to IRC office or other tax preparation location. Standard, professional office environment;  
  • Some evening and weekend work hours will be required;  
  • If working virtually, home internet and personal computer/laptop required.  

This position reports to the Tax Site Coordinator. This is an unpaid volunteer position. No financial compensation, including compensation for relocation, is available. 

Interested candidates should email [email protected] for more information.  

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.