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Volunteer

Refugee Empowerment Casework Intern

Start date: Ongoing
Last updated 

LOCATION: 208 Commerce Place, 4th Floor, Elizabeth, NJ 07201

TIME COMMITMENT: Interns: at least 2 days per week (Jan-May, May-Aug, Aug-Dec) 
(Please note that is is an unpaid internship opportunity.)

RESPONSIBILITIES:

Complete intake forms with clients up to 5 years after arrival in the US to assess needs and refer to appropriate programs.
Research and identify programs and resources that enable refugees to meet their long-term educational, employment and life goals.
Ensure interaction with clients is documented in case notes and conduct follow-up with clients by phone and in person.
Input client information in a database and assist with tracking and reporting as necessary.
Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff.
Provide translation and interpretation when necessary.
Assess immigration documentation of clients to determine program eligibility.
Display sensitivity to cultural and personality differences of refugee clients.  Respect their beliefs and values. 
Adhere to IRC policies, particularly those related to confidentiality and client privacy. 
Other related duties as assigned, including answering and directing incoming phone calls.
 
LEARNING OBJECTIVES:

Student will learn about refugee resettlement and refugee social services
Student will develop problem-solving and client services skills
Student will learn how to manage client cases within established deadlines
 
REQUIREMENTS:

Undergraduate level studies in social sciences, international relations or related field.
Preferred languages: French, Spanish, Arabic, Dari/Farsi, Kiswahili or Kinyarwanda
Strong desire to help refugees rebuild their lives in New Jersey.
Excellent attention to detail and effective communication skills.
Demonstrated ability to work effectively in a multicultural environment.
Patience, understanding, flexibility, and an unceasingly positive attitude
Willing to learn about IRC history, philosophy, global work, and local efforts.
Willing to adhere to IRC volunteer and workplace policies.
 
This position reports to the Economic Empowerment Supervisor. Click here to apply.