Resettlement Administration Volunteer

Resettlement Volunteer (Admin) 

The Resettlement Volunteer will work with the R&P and APA Caseworkers to resettle newly arrived refugee families in San Diego. This position is in-person at our El Cajon office and reports to the Resettlement Supervisors. 

Volunteers should also be culturally sensitive and respectful of diverse backgrounds, self-motivated and comfortable working with little supervision, and able to handle sensitive client information confidentially. Most importantly, volunteers should be welcoming and eager to help newly-arrived refugees settle into the San Diego community. Volunteers will be provided with PPE for their safety.  

Responsibilities 

• Assist IRC clients with making appointments to different providers (school, medical, other social services) and assist with client paperwork 
• Assist with collecting documents from clients, building case files for case workers, and organizing case files  
• Complete data entry, internet research, scanning, copying, faxing, and filing 
• Assist with other case management-related tasks when needed 
• Record hours and submit a completed time sheet at the end of each month via the IRC’s online Volunteer Dashboard 

Requirements 

• Must be available 15-20 hours a week Mon-Fri and adhere to a consistent schedule 
• Must be available for a minimum duration of three months 
• Helpful, but not required: fluency in another language such as Arabic, Armenian, Farsi, Dari/Pashto, or Spanish 
• Excellent communication skills 
• Provide proof of vaccination against COVID-19 
• Willing to adhere to IRC Volunteer and workplace policies, including confidentiality policies 
• Ability to work in an office setting that fluctuates greatly in pace and volume. 
• Interest in working with persons from all cultural backgrounds. 
• Comfort greeting in-person and conversing on the phone with individuals who might speak limited English. 
• Adequately follow instructions and see an assignment to completion, asking questions when necessary. 
• Moderate or higher skill level on Microsoft Office Suite. 

How to apply 

• Submit online application (must include resume and top three position preferences to be considered complete) 
• Background check via HireRight ($49 donation to help cover the cost) 
• Attend a general IRC orientation and begin placement and training 

Please email Volunteer Coordinator, Laura Dell, Laura.Dell [at] Rescue.org if you have any questions.