BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and U.S. cities to restore safety, dignity, and hope, the IRC leads the way from harm to home.
SCOPE OF INTERN WORK: The Resettlement Intern will assist case management staff in providing reception and placement services to newly arrived refugees as they adjust to their new lives in the US. (S)he will play a key role in helping refugee families access needed benefits and services within their first to six months in the United States. The intern will also perform a series of clerical and administrative duties to ensure client files are kept up to date.
Assist casework staff with reception services to clients, including setting up and accompanying clients to appointments.
Assist clients with their applications to enroll in public benefits and showing them how to navigate the New York City Public transportation system.
Assist staff with sorting and filing of documents and case files.
Contribute to client’s ability to thrive in their community through a strong emphasis on client empowerment.
Adhere to IRC policies, particularly those related to confidentiality and client privacy.
Display sensitivity to cultural and personality differences of clients. Respect their beliefs and values.
Perform front desk duties when necessary, such as greeting visitors, answering the phones, and connecting them to appropriate staff.
Provide translation and interpretation when necessary.
Other related duties as assigned.
Student will learn about refugee resettlement and refugee social services
Student will develop problem-solving and client services skills
Student will learn how to manage client cases within established deadlines
To learn more and apply, click here.
More opportunities in New York, NY
Public Assistance Intern (Remote)
The Public Assistance Intern will assist clients in the Resettlement Department to navigate the NYC public assistance system. The intern will support clients in understanding the different public assistance programs and benefits as well as teaching clients how to apply, maintain and troubleshoot their public assistance cases. The goal for this internship is to assist clients in becoming self-sufficient such that they can navigate public assistance independently. The intern will also perform a series of clerical and administrative duties to ensure client files are kept up to date.
Employment Intern (Remote)
The Employment intern is a volunteer position to support the IRC in NY’s early employment programs. This program aims to support IRC clients to establish in reaching employment and career goals they have set for themselves. The IRC’s federal and state employment programs provide job readiness training (JRT), job counseling, and job placement services for newly arrived refugees and asylees beginning their careers in the US. The employment intern will support the program by enrolling clients in the program, assist them in developing employment goals and identifying opportunities related to these goals. The intern will also assist in developing research that will support the building of relationships with employers and assist in development of employment opportunities. The intern will also provide job readiness tools to participants. The ideal candidates will have prior experience in the field of job development or job readiness programing.
Financial Capabilities Intern (Remote)
The financial capabilities is a volunteer position to support the IRC in NY’s financial education program. This program aims to increase financial literacy of participants, provide them with financial coaching and access to low interest loans. This program aims to empower participants and boost their confidence to handle their personal finances. The Financial Coaching intern will support the program by providing financial coaching and counseling services to program participants, while also coordinating monthly financial education workshops for all IRC clients. The intern will also engage in outreach to external organizations as well putting together loan packages for clients. The ideal candidates will have prior experience in the field of personal financial management, preferably in a counseling or coaching role. Due to the nature of the program, the financial coaching intern will need to volunteer for set office hours every week and should be available for a minimum of ten hours per week and up to fifteen, if possible.
Immigration Intern (remote)
The Immigration Department Intern will assist immigration staff in providing services to refugees, asylees, and other immigrants such as adjustment of status, citizenship, and family reunification. (S)he will work closely with immigration staff to draft applications and provide follow-up communication to clients. The intern will also perform a series of clerical and administrative duties to ensure client files are kept up to date.