Case Management (Resettlement)

Job Title: Intern, Resettlement Case Management 
Country Profile: US Programs
Location: Tucson, AZ
 
Position Description:
The Resettlement Case Management Interns will help in some of the most crucial areas of refugee resettlement work. Interns assist with core services including: applying for and enrolling clients in social service programs, school enrollment, medical assistance, apartment set-up, and other case management related tasks.
 
Responsibilities:

• Accompany refugee clients on appointments and interviews with community service providers (DES, Helath Clinics, Suntran, etc.)
• Prepare apartments for incoming refugee families
• Coordinate with Case Management staff to ensure services are being received 
• Manage client files and track necessary services
• Maintain a professional attitude and appearance as an IRC representative.
• Fulfill any other responsibilities assigned by supervising Case Manager. 

 
Requirements:

• Punctuality, excellent time management skills, and a flexible schedule
• Ability to maintain confidentiality regarding client information
• Proficiency in foreign language is preferred, but not required
• Office experience a plus, but training will be provided
• Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
• Must have driver’s license, vehicle, auto insurance and clean driving record 
   

Commitment:

• Minimum commitment of 10 hours/week for 3 month period
• Primary availability during  IRC business hours (M-F, 8:30am-5pm)

 
Reports To: Resettlement Case Mangager
 
 
To Apply:
Submit a resume, cover letter, and internship application to Andrew Jenkins, Internship Coordinator, at VolunteerTucson@Rescue.org. Some positions may require additional documents. Applicants will not be contacted for interviews until all materials are received.
 
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