Designed using private sector principles to solve a humanitarian problem, Refugee.Info uses the latest tools and expertise from the tech and media sectors to empower refugees with engaging, digestible information in the formats they prefer.

And in a context where refugees often report feeling dehumanized, our Facebook moderators, all refugees themselves, talk to our users like peers — in their own languages, on their preferred platforms, and on their own schedule.

Since 2015, we’ve reached 800,000 people in Bulgaria, Greece, Hungary, Italy and Serbia, including an estimated 60-70% of the refugee population in Greece.

We’ve worked with organizations including the Danish Refugee Council, UNHCR, the European Council, UNICEF, the International Organization for Migration, Catholic Relief Services, Caritas, the Goethe Institut, International Federation of Red Cross and Red Crescent Societies, the Norwegian Refugee Council, Doctors Without Borders, the European Asylum Support Office, and countless local organizations, code schools and social enterprises to increase refugee awareness of, and participation in, their programming .

Ours is a simple idea, but it’s also a new one, and we think it’s the future of humanitarian information services.

Available documents & links