Sixty million people are fleeing their homes, two-thirds within their own countries and the rest crossing borders to seek refuge. While the world has never been more generous in responding, offering $28 billion in 2015, the $15 billion gap between humanitarian needs and available financing has never been so wide. We need better aid to make the greatest impact with scarce resources and overcome the challenges of modern displacement.

Urban settings require different approaches to delivering assistance and supporting populations compared to rural areas or refugee camps.

This document provides humanitarian organizations an outline of the resourcing decisions needed when designing, setting up and implementing a client feedback and response mechanism.

This briefing paper makes the case for staff to invest in client responsiveness, and outlines goals and strategies for the organization and the sector.

An abundance of emergencies in the Philippines, Central African Republic and South Sudan set a turbulent precedent for 2014.

In support of the IRC’s core mission—to respond to the world’s worst humanitarian crises and help people to survive and rebuild their lives—the IRC’s Emergency Preparedness & Response Unit (EPRU) is committed to responding to humanitarian emergencies anywhere in the world within 72 hours.

For most people, the word ‘refugee’ still conjures up images of endless rows of white tents spread out on a dusty field. But this picture no longer tells the full story of life for refugees in the 21st century. According to the United Nations refugee agency (UNHCR), over half of the world’s refugees now live in the slums of some of the world’s biggest cities such as Bangkok in Thailand, Amman in Jordan, and Nairobi in Kenya. Today, refugees fleeing conflict or persecution at home are more likely to seek refuge in towns or cities than in urban areas. Of the world’s 10.5 million refugees, an estimated 6 million reside in urban areas.

Women and girls identified rape as a common feature of the experience of both fleeing the Nuba Mountains and crossing into South Sudan

The IRC is recognised globally as a leader in preventing and responding to violence against women. Our broader vision is of a world where women and girls live free from violence as valued and respected members of their community.

In conflict-afflicted countries around the world, 38 million children and young people are not in school. Very few of the children who do attend schools in developing and war-torn countries learn even the basic skills of reading and maths. For more than 30 years, the IRC has been helping these young people obtain a better education.