Please note this is an unpaid position.
Background: IRC helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. IRC teams provide health, infrastructure, learning and economic support to people in 50+ countries worldwide. The IRC also supports thousands of refugees and survivors of human trafficking in 29 U.S. cities each year through initial housing assistance; case management and referral services; job readiness and placement; community and cultural orientation; health and wellness programs; immigration services; and youth programs.
Scope of Internship: Family Wellness is a program for refugee, immigrant, and asylee clients who need significant case management services beyond the initial resettlement period and who identify as having had any harm done to them. Most enrolled clients are survivors of domestic violence. Clients can remain in the Family Wellness program until they've met their established goals. Under the guidance of the Family Wellness Advocates, the intern will connect clients with a variety of community resources by scheduling client appointments and transportation, supporting them in preparing for their appointments, assisting with applications to area resources, and providing other day-to-day assistance to the Family Wellness program as needed. This internship requires a high level of responsibility and will provide the intern with ample opportunities for professional development in a social service setting.
Location: Currently remote (using Zoom or Microsoft Teams) with the option of joining the Family Wellness team in person at IRC’s SeaTac office once a week. The IRC SeaTac office located 1200 S 192nd St. SeaTac, WA 98148
Time Commitment: Minimum 15 hours/week during IRC office hours (M-F, 9am-5pm). Minimum 4-6 month commitment.
Essential Position Functions:
- Help provide case management activities for program clients.
- Work directly with program advocates to support high intensity cases.
- Coordinate ongoing case-related processes for clients’ legal, housing, and social benefit needs.
- Facilitate client communications over phone, email, and other online systems depending on the case.
- Schedule appointments and arrange transportation for clients' needs, including medical, legal, housing, and other appointments.
- Accompany clients to or provide virtual support for appointments and interviews with community service providers (Social Security Administration, Department of Social and Health Services (DSHS), legal services providers, medical facilities, etc).
- Complete intake forms and applications for services such as in-home care, Metro Access, Seattle City Light, Supplementary Security Income, legal services, DSHS benefits, etc.
- Research area resources and compile recommendations to Family Wellness team for future partnerships.
- Maintain case notes and help organize client documents and files.
- Maintain a clear schedule and participate in weekly team meetings.
- Other administrative support as needed.
Requirements:
- Must be culturally sensitive, respectful of diverse backgrounds, and willing to work with English language learners; previous cross-cultural communication experience a plus
- Must be currently pursuing a social work degree*
- Ability to handle sensitive client information confidentially
- Flexibility, patience, and willingness to learn/perform reasonable duties as needed
- Must be well-organized and pay close attention to details when entering data and completing important client/case related documents
- Good communication skills and ability to professionally represent IRC when interacting with outside agencies, such as schools, clinics, government agencies, etc.
- Must be self-motivated and comfortable working independently
- Ability to communicate effectively in English; additional fluency in a refugee language helpful, but not required
- Comfortable with using Teams, Zoom and other remote meeting software
- Willingness to adhere to IRC volunteer and workplace policies
* This internship is available to students pursuing bachelor and master degrees in social work. MSW students can expect to have more independent client interactions while BSW students will work in closer coordination with an Advocate to engage clients.
How to Apply:
Please send cover letter and resume to Aaron.Nilson@Rescue.org and Vanessa.Hunsberger@Rescue.org.
Reports to: Survivor Services Manager and Family Wellness Advocates
Updated: April 2026