Announcement
Did you know you can support the IRC in Dallas while you shop for groceries? Through the Good Neighbor Program, Tom Thumb has provided an opportunity for you to link your Tom Thumb rewards card to the International Rescue Committee in Dallas. 1% of your total yearly grocery purchases will be donated to the IRC in Dallas. The IRC's charity code is 10851. The next time you visit your local Tom Thumb or Randall's affiliate, visit the Customer Service desk and ask to enroll in the Good Neighbor Program!
FAQ
- Can I link my Loyalty account to more than one organization?
Up to three organizations per household may be linked. Your total purchase amount will be divided equally to the organizations designated on the Loyalty account in each household. To maximize the contribution level, Tom Thumb recommends choosing only one organization per household.
- Do I have to give the organization's number every time I make a purchase?
No. Once your Loyalty account is linked to your specified organization, that's it! Every time you make a purchase using your Club Card or Phone Number, the total purchase will be automatically credited to your organization.
- What purchases are excluded?
Pharmacy, fuel, alcoholic beverages, and tobacco products do not count toward the purchase amount credited to Good Neighbor Program accounts.
- I forgot to give the cashier my Club Card or Phone Number. Can I bring in my receipt tomorrow to be sure that my organization gets the credit for that purchase?
Unfortunately, no. A customer's Club Card or Phone Number must be entered at the register prior to having your groceries scanned. Data to determine Tom Thumbs' contribution to Good Neighbor Program organizations is collected electronically. Therefore, we are only able to credit the organizations with purchases made through the Club Card or Phone Number at the time of purchase. Purchases made prior to the Loyalty account being linked to the organization do not count toward the Good Neighbor Program and are not retroactive.