Humanitarian mobile money disbursements are often hampered by liquidity and performance constraints throughout the cash delivery ecosystem – from Retail Agents to mobile money service providers. This report documents and provides an analysis of the challenges encountered in the process of delivering humanitarian bulk payments and presents key recommendations for humanitarian organizations, mobile money service providers, and donors alike to overcome these constraints.

Ethiopia is grappling with its worst drought in fifty years, which has affected more than 10 million people.

Volunteering at an IRC-run clinic in Jordan has given this Syrian mother hope to aspire for a better future.

Community scorecards are often conceived as a tool to exact greater accountability and responsiveness from services providers, as well as being a strong instrument for community empowerment. However, little is known about the impact of this type of social accountability tool, and even less so in conflict-affected and fragile contexts like that of eastern Congo.

Partnering with IRC in NJ to co-sponsor a family is a meaningful opportunity to connect with, mentor, and support new families on their journey to rebuilding their lives here in America. RAMP is one of the IRC in NJ’s leading partners in the Community Co-Sponsorship Program. RAMP, the Refugee Assistance Morris Partners (RAMP), has supported many families in their journey to safety and community