Location: Hybrid - Sacramento
Duration: Volunteers typically serve an average of 2-8 hours/week over the course of 3-4 months, or longer.
SCOPE OF WORK:
The IRC’s Program for Initial Resettlement (PIR) aids refugees and other qualified immigrants to ensure the best possible resettlement experience and the achievement of client self-sufficiency. Program for Initial Resettlement (PIR) interns and volunteers work alongside caseworkers to help in some of the most crucial areas of refugee resettlement work. Interns/Volunteers assist with core services including applying for and enrolling clients in social service programs, school enrollment, medical assistance, apartment set-up, cultural orientation, transportation, and other case management-related related tasks. This position includes a mix of field work, office work, and work from home.
GENERAL RESPONSIBILITIES:
- Schedule Cultural Orientation classes;
- Contact clients to invite them to Cultural Orientation classes, and send them regular reminders to participate;
- Send “welcome” email and share resources with clients;
- Deliver one Cultural Orientation class per month as designed by the program;
- Update the Cultural Orientation attendance list and other related data tracking platforms (ETO);
- Ensure the best possible resettlement experience for each client, from pre-arrival preparations and point of entry to successful acculturation;
- Shadow a caseworker for two-weeks at the start of internship on the following new arrival services: airport pickup, home safety orientation, grocery shopping, apply for social security card, apply for public services, activate EBT card, lease signing, setting up utilities, office intake, cultural orientation, etc;
- Assist with core services: airport pick-up, cultural orientation, and transportation to appointments;
- Assist casework team with needs assessment, service plan, home visits;
- Assist with referrals and connecting refugee clients to community services;
- Assist with case file documentation, case notes, data entry;
- Participation in staff meetings as necessary;
- Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc.);
- Other related duties as assigned.
POSITION REQUIREMENTS:
- Previous multicultural experience and demonstrated ability to communicate well with people of varied backgrounds is strongly preferred;
- Proficiency in Microsoft Office Suite required;
- Professional experience preferred;
Driving is preferred but not required. Work-related driving is eligible for reimbursement at the charitable mileage rate.
TO APPLY:
Complete an online application at this link. Please attach a resume, and a cover letter if you wish. You will be contacted for a phone/video screening and next steps. All volunteer positions and internships are part-time, unpaid positions and require a $40 background check (upon receiving a position offer).