Overview:Health Advocate Volunteers play an important role in IRC's mission. The interns work in close coordination with IRC's Health Program Manager, IRC Health Team, and local healthcare providers to coordinate and advocate for the healthcare and preventative health needs of refugee/asylee clients. By arranging appointments, teaching basic preventative health measures, and networking with healthcare providers, the Health Advocate Interns gain valuable experience working with clients and interpreters of diverse cultural backgrounds, hone skills in case noting, gain an understanding of refugees’ acute and chronic health concerns, and develop expertise in navigating the US medical system and Arizona's Medicaid.

 

Responsibilities: 

  • Coordinate scheduling, interpretation, and transportation for all new arrivals to attend domestic medica screening appointments, establish care with a Primary Care Provider and follow up as necessary
  • Serve as patient advocate, accompany clients to medical appointments, transport clients for lab work and other diagnostic testing, and report follow-up and referrals from providers
  • Record activities as directed and give timely reports to the Health Program Manager
  • Provide training to clients regarding pharmacy services and understanding how to access prescription and over-the-counter medications
  • Assist clients to become self-sufficient in accessing transportation to medical appointments by providing trainings and assisting with applications to special transportation services as needed
  • Work closely with the Health Program Manager to assist clients in finding health resources that best meet their needs
  • Reinforce clients’ understanding of treatment instructions and referral and specialist follow up care

 

Learning Outcomes:

  • Understand refugee health issues and role of resettlement agencies in the U.S.
  • Learn how to utilize interpretation services and communicate effectively with refugees.
  • Understand the U.S. healthcare system, including insurance, to assist refugees in attaining self-sufficiency.

 

Requirements: 

  • Health background a plus, including current college students studying pre-med, public health, biology, etc. Community Health Worker certification a plus
  • Ability to obtain Level One Fingerprint Clearance Card
  • Ability to pass IRC background check
  • Availability of 2-6 hours during working hours M-F 9am-5pm

 

Next Steps: Apply on Golden here and indicate which volunteer role interests you.