TITLE: Greeter/Front Desk Volunteer
LOCATION: IRC Missoula Office
START DATE: Rolling
COMMITMENT: Minimum of 2 hours weekly, half-day (4 hours) or full day (8 hours) is preferred anytime M-F 8:30-5pm.
Responsibilities include, but are not limited to:
- Sit at the front desk and greet community members who walk into the space and walk them to the appropriate meeting space at the IRC.
- Answer phone calls and share information to necessary IRC staff.
- Ensure safety and security of the lobby and building.
- Safeguard client privacy, confidentiality, safety and dignity in all aspects of program services.
- Keep lobby and meeting spaces clean.
- Other related duties as assigned.
Requirements:
- Motivated, flexible, and able to work independently, prioritize, and manage time effectively
- Strong computer skills
- Demonstrated ability to communicate and work as a team member in a cross-cultural environment
- Must remain patient, open-minded, and free of judgement when working with participants from different cultural backgrounds.
- Self-starter who thrives in volunteer roles with a high degree of independence and autonomy are strongly encouraged to apply.
- Fluency in an additional language relevant to current refugee and immigrant populations is a plus: Swahili, Arabic, Pashto, Dari, and/or Spanish
Position Logistics:
- Compensation: This is an unpaid, volunteer role
- Hours: Consistent availability preferred, minimum of 2 hours weekly
- Supervisor: Program Manager
- Complete a 1-hour virtual Volunteer Orientation & a 20–30-minute safety and security training video
- Complete and pass background check through HireRight
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.
