Resettlement Volunteer (Admin) 

The Resettlement Volunteer will work with the R&P and APA Caseworkers to resettle newly arrived refugee families in San Diego. This position is in-person at our El Cajon office and reports to the Resettlement Supervisors. 

Volunteers should also be culturally sensitive and respectful of diverse backgrounds, self-motivated and comfortable working with little supervision, and able to handle sensitive client information confidentially. Most importantly, volunteers should be welcoming and eager to help newly-arrived refugees settle into the San Diego community. Volunteers will be provided with PPE for their safety.  

  

Responsibilities 

  • Assist IRC clients with making appointments to different providers (school, medical, other social services) and assist with client paperwork 
  • Assist with collecting documents from clients, building case files for case workers, and organizing case files  
  • Complete data entry, internet research, scanning, copying, faxing, and filing 
  • Assist with other case management-related tasks when needed 
  • Record hours and submit a completed time sheet at the end of each month via the IRC’s online Volunteer Dashboard 

  

Requirements 

  • Must be available 15-20 hours a week Mon-Fri and adhere to a consistent schedule 
  • Must be available for a minimum duration of three months 
  • Required: fluency in another language such as Arabic, Ukranian, or Russian 
  • Excellent communication skills 
  • Provide proof of vaccination against COVID-19 
  • Willing to adhere to IRC Volunteer and workplace policies, including confidentiality policies 
  • Ability to work in an office setting that fluctuates greatly in pace and volume. 
  • Interest in working with persons from all cultural backgrounds. 
  • Comfort greeting in-person and conversing on the phone with individuals who might speak limited English. 
  • Adequately follow instructions and see an assignment to completion, asking questions when necessary. 
  • Moderate or higher skill level on Microsoft Office Suite. 

 

How to apply 

  • Submit online application (must include resume and top three position preferences to be considered complete) 
  • Background check via HireRight ($49 donation to help cover the cost) 
  • Attend a general IRC orientation and begin placement and training 

 

Please email Volunteer Coordinator, Laura Dell, [email protected] if you have any questions.