Internship Opportunities in Phoenix

The IRC’s US offices offer a variety of internship opportunities throughout the year. Prospective interns should be currently enrolled in an educational institution or within 6 months of graduation and are required to submit an application and resume.

Internships at the International Rescue Committee in Phoenix provide college students and recent graduates with opportunities to gain professional experiences and exposure to different fields. Interns learn to work in a multi-cultural environment, build professional networks within the community, and cultivate adaptability and creativity in a dynamic world. 

Please note that all of our internships are unpaid and in person at our Phoenix, AZ office. Feel free to review all of our Internships for Spring 2027 below and if you're interested please apply via this Microsoft Form and email emma.wymore@rescue.org if you have any questions.

Current Available Internships:

INTENSIVE CASE MANAGEMENT INTERN:

• OVERVIEW: The Intensive Case Management (ICM) intern will address barriers to safety and wellness for especially vulnerable refugees, asylees, and other ORR-eligible populations. Intern will be expected to provide strengths-based, client-centered case management to single-headed refugee households; survivors of domestic violence and gender-based violence; older refugees; youth and young adults without parents or permanent guardians; refugees experiencing mental health or psychological difficulties; refugees with physical disabilities or medical conditions; unanticipated refugee arrivals and secondary migrants; and refugees who identify as lesbian, gay, bisexual, transgender or queer (LGBTQ). They work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences, utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements.  
• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Responsibilities include, but are not limited to:
    • Work with ICM Supervisor on program-level initiatives and community engagement efforts  
    • Maintain and ensure up-to-date community resource database  
    • Assist in planning and coordinating team projects, such as donation drives, supply drives or community events  
    • Assist with preparing resource guides and program materials  
    • Work with individual case workers in supporting client services on assigned caseload  
    • Maintain up-to-date documentation in client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO).   
    • Support client calendar scheduling, including appointments and follow-ups  
    • Assist clients in navigating healthcare and social service systems, which may include helping clients apply for benefits and attend and schedule appointments.  
    • Provide clients with extended orientation on a variety of topics such as women’s health, navigating transportation systems, and navigating physical healthcare systems at the local level.   
    • Attend relevant trainings and meetings at the local and national level.   
    • Other duties as assigned.  
• LEARNING OUTCOMES
  • In this internship period, interns will develop skills in cross-cultural assessment, trauma-informed case management, community resource coordination and medial advocacy. Interns will gain experience in providing direct support to vulnerable populations and program documentation.    
  • Knowledge of the role of racial, ethnic, and cultural heritage; nationality; socioeconomic status; family structure; age; gender; sexual orientation; religious and spiritual beliefs occupation physical and mental status and equity issues in a community social work setting.  
  • Understand the roles of community social workers and the relationship between social workers and other professionals in a community agency setting.  
  • Demonstrate an understanding of ethical and legal considerations specifically related to the practice of community social work and engage in appropriate ethical behavior.  
  • Understand and demonstrate basic and advanced helping skills with a variety of clients with diverse cultural backgrounds, presenting problems and trauma.  
  • Prepare and maintain required records.  
  • Learn to use individual supervision effectively.   
  • Learn critical thinking and organization skills.  
  • Learn problem-solving and advocacy skills on behalf of clients.   
  • Demonstrate the ability to communicate and collaborate with various professionals and stakeholders.  
• REQUIREMENTS:
  • Education: Bachelor’s degree in social work, public health, or related field of study preferred.
  • Work Experience: Case management experience with similar populations and/or client needs preferred.
  • Demonstrated Skills & Competencies: 
    • Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
    • Demonstrated success working and communicating effectively in a multi-cultural environment.
    • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
    • Attention to detail and accuracy in work product.
    • Proficiency in English required. Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or another refugee or immigrant language preferred.  
    • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
    • Valid driver’s license and access to a personal, insured vehicle.
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

ANTI-TRAFFICKING & VICTIM SERVICES CASE MANAGEMENT INTERN:

• OVERVIEW: The Anti-Trafficking & Victim Services Intern on the Safety & Wellness Team provides intensive case management to victims of crime and victims of human trafficking living in Arizona. They will work closely with the program caseworkers and Anti-Trafficking & Victim Services Team to provide culturally competent, comprehensive services to refugee, foreign national, and immigrant survivors. Additionally, they will learn how to provide trauma-informed, person-centered, strengths-based services that promote health and safety, inspire confidence, respects choice, and assists survivors towards self-determination as they become active members of their community. 
• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Under the supervision of the Anti-Trafficking & Victim Services Supervisor and Caseworkers, interns will assist with the following: 
    • Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma;  
    • Provide direct service to clients through one-on-one interactions (in office and home visits); 
    • Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities; 
    • Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.); 
    • Coordinate individual appointment logistics with health or social providers; 
    • Provide transportation for client appointments, as needed; 
    • Collaborate with IRC staff and community partners to enhance activities and supplement services to clients; 
    • Assist with facilitating psycho-social support groups when needed; 
    • Research other community resources and continue to expand the resource lists; 
    • Document all activities in case notes and send weekly client reports; 
    • Input client data in tracking systems;  
    • Other relevant program support duties, as assigned. 
• LEARNING OUTCOMES
  • Gain an understanding of human trafficking, victim services, and survivor advocacy within a social service setting.  
  • Learn trauma-informed, survivor-centered, and strengths-based approaches to service delivery. Develop skills in case management, client engagement, and resource coordination.  
  • Build experience working with refugee, immigrant, asylum seeker, and other vulnerable populations. Strengthen professional communication, documentation, and organizational skills.  
  • Learn how community-based organizations collaborate to support survivors and promote long-term stability.  
  • Receive mentoring and coaching from experienced professionals in the fields of human services and victim advocacy.  
  • Develop an understanding of ethical and professional standards within nonprofit and social service environments. 
• REQUIREMENTS:
  • Education:
    • Bachelor’s degree in social work, public health, international studies, or related field of study preferred.
  • Work Experience:
    • Case management and/or trauma-informed experience with similar populations and/or client needs preferred.
  • Demonstrated Skills & Competencies:
    • Cultural competency & consideration 
    • Excellent written & verbal skills 
    • Proficient with Excel & other Microsoft Office applications 
    • Self-starter, ability to complete projects with minimal supervision 
    • Computer literacy, data base experience preferred 
    • Ability to take initiative and work independently 
    • Empathy and open mindedness across-cultural environment 
    • Strong organizational skills 
    • Must be comfortable working with the LGBTQ community and Asylum Seekers 
    • Proficiency in English required. Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or another refugee or immigrant language preferred.  
    • Valid driver’s license and access to a personal, insured vehicle.
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

PIR CASE WORK INTERN:

• OVERVIEW: The Caseworker intern supports Program for Initial Resettlement (PIR) caseworkers in helping recently arrived refugees and other eligible immigrants settle into their new communities and work toward self-sufficiency. Under close supervision, the intern assists with arrival services, home visits, community orientation, intake and service planning, referrals and case documentation. They gain hands-on experience in trauma-informed, client-centered case management and learn how each service connects clients to housing, health care, income and community support. The internship offers a practical foundation in refugee resettlement and case management, along with a clear view of how this work supports the IRC’s mission. 
• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Responsibilities include, but are not limited to:
    • Support arrival services. Accompany case workers on housing set-ups, airport pick-ups, and home visits, taking on more tasks as skills grow.  
    • Assist with intake and service planning. Observe intake assessments, then help complete intake forms and draft self-sufficiency plans for caseworker review and approval.  
    • Prepare referrals and follow-up. Assist in gathering referral information for housing, medical, financial and vocational services, and track referral status.  
    • Track client progress. Note client progress and barriers to goals and report them to the supervising caseworker.  
    • Document accurately. Learn and practice accurate documentation, while gaining an understanding of accurate record keeping.  
    • Prepare and deliver program items. Assist in the process of requesting items for the clients arrival and assisting in the coordination and setting up of the client’s apartment.   
    • Take part in team activities. Attend team meetings, training, case staffing and quality assurance activities that support program and grant compliance.  
• LEARNING OUTCOMES
  • Built working knowledge of the U.S. refugee resettlement process, program eligibility and grant compliance requirements.  
  • Practiced trauma-informed, culturally responsive client engagement and case management.  
  • Developed skills in intake assessment, service planning, goal tracking and referral coordination.  
  • Strengthened technical skills in client databases, accurate documentation and Microsoft Office.  
  • Improved professional skills in time management, teamwork, problem-solving and cross-cultural communication.  
  • Built relationships with community partners and service providers.  
• REQUIREMENTS:
  • Education:
    • Currently enrolled in, or recently graduated from, a Bachelor’s degree in social work, human services, international studies, or related field of study preferred. Equivalent relevant experience may be considered.
  • Work Experience:
    • Volunteer, coursework or lived experience with refugee or immigrant communities is preferred.  
  • Demonstrated Skills & Competencies:
    • Strong interpersonal and relationship-building skills.  
    • Solid organizational and problem-solving skills, with the ability to manage multiple priorities and deadlines.  
    • High attention to detail and accuracy in documentation.  
    • Basic proficiency in Microsoft Office (Word, Excel, Outlook).  
    • Ability to work respectfully in a multicultural environment.  
    • Proficiency in English required. Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or another refugee or immigrant language preferred.  
    • Valid driver’s license.   
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

PIR CASE WORK INTERN:

• OVERVIEW: The Caseworker intern supports Program for Initial Resettlement (PIR) caseworkers in helping recently arrived refugees and other eligible immigrants settle into their new communities and work toward self-sufficiency. Under close supervision, the intern assists with arrival services, home visits, community orientation, intake and service planning, referrals and case documentation. They gain hands-on experience in trauma-informed, client-centered case management and learn how each service connects clients to housing, health care, income and community support. The internship offers a practical foundation in refugee resettlement and case management, along with a clear view of how this work supports the IRC’s mission. 
• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Responsibilities include, but are not limited to:
    • Support arrival services. Accompany case workers on housing set-ups, airport pick-ups, and home visits, taking on more tasks as skills grow.  
    • Assist with intake and service planning. Observe intake assessments, then help complete intake forms and draft self-sufficiency plans for caseworker review and approval.  
    • Prepare referrals and follow-up. Assist in gathering referral information for housing, medical, financial and vocational services, and track referral status.  
    • Track client progress. Note client progress and barriers to goals and report them to the supervising caseworker.  
    • Document accurately. Learn and practice accurate documentation, while gaining an understanding of accurate record keeping.  
    • Prepare and deliver program items. Assist in the process of requesting items for the clients arrival and assisting in the coordination and setting up of the client’s apartment.   
    • Take part in team activities. Attend team meetings, training, case staffing and quality assurance activities that support program and grant compliance.  
• LEARNING OUTCOMES
  • Built working knowledge of the U.S. refugee resettlement process, program eligibility and grant compliance requirements.  
  • Practiced trauma-informed, culturally responsive client engagement and case management.  
  • Developed skills in intake assessment, service planning, goal tracking and referral coordination.  
  • Strengthened technical skills in client databases, accurate documentation and Microsoft Office.  
  • Improved professional skills in time management, teamwork, problem-solving and cross-cultural communication.  
  • Built relationships with community partners and service providers.  
• REQUIREMENTS:
  • Education:
    • Currently enrolled in, or recently graduated from, a Bachelor’s degree in social work, human services, international studies, or related field of study preferred. Equivalent relevant experience may be considered.
  • Work Experience:
    • Volunteer, coursework or lived experience with refugee or immigrant communities is preferred.  
  • Demonstrated Skills & Competencies:
    • Strong interpersonal and relationship-building skills.  
    • Solid organizational and problem-solving skills, with the ability to manage multiple priorities and deadlines.  
    • High attention to detail and accuracy in documentation.  
    • Basic proficiency in Microsoft Office (Word, Excel, Outlook).  
    • Ability to work respectfully in a multicultural environment.  
    • Proficiency in English required. Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or another refugee or immigrant language preferred.  
    • Valid driver’s license.   
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

SURVIVOR SERVICES CASE WORK INTERN:

• OVERVIEW: The Survivor Services Program within the Safety & Wellness Team provides case management The Survivor Services Program within the Safety & Wellness Team provides case management and coordination support to survivors of torture, individuals impacted by executive actions and immigration policies, and asylum-seeking families living in Arizona. The program serves refugee, immigrant, and foreign-national survivors of war, violence, displacement, and trauma through culturally responsive, holistic, and client-centered services. 

  The Case Work Intern – Survivor Services position is a supervised learning experience designed for students and recent graduates interested in social work, public health, psychology, human services, international studies, humanitarian affairs, nonprofit management, and related fields. Interns work closely with experienced caseworkers and program staff to learn trauma-informed, strengths-based approaches to service delivery while supporting clients on their path toward safety, stability, and self-sufficiency. 

  Through structured training, mentorship, observation, and hands-on experience, interns will gain practical skills in case management, client advocacy, community resource coordination, documentation, and cross-cultural communication while contributing to a collaborative service Team 

• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Under the supervision of the Survivor Services Supervisor and Survivors of Torture (SOT), Community Hope and Empowerment (CHE) Caseworkers, and DEPTH/ASF staff, interns will assist with the following:  
    • Learn how to provide trauma-informed and survivor-centered services to vulnerable refugees, immigrants, asylum seekers, and survivors who have experienced significant trauma.  
    • Support direct client services through one-on-one interactions, including office-based and home visits.  
    • Assist with client education and training, including:   
      • Cultural orientation  
      • Transportation navigation 
      • Life skills development o Job readiness preparation  
      • Banking and budgeting education  
      • Client rights and responsibilities  
    • Assist clients with connections to community resources such as food banks, libraries, shelters, schools, healthcare providers, and social service agencies.  
    • Coordinate appointment logistics with healthcare providers, social service organizations, and community partners.  
    • Provide transportation support for client appointments, as needed and approved by program staff.  
    • Collaborate with IRC staff and community partners to enhance services and support client needs.  
    • Assist with facilitating psycho-social support groups when appropriate.  
    • Research community resources and contribute to maintaining and expanding program resource lists.  
    • Document services provided through case notes and weekly client reports.  
    • Input and maintain client data in tracking systems and databases.  
    • Assist DEPTH/ASF staff with detention release and reception efforts.  
    • Perform other program support activities and special projects as assigned. 
• LEARNING OUTCOMES
  • Through this internship, students will:  
    • Develop an understanding of humanitarian crisis response and recovery.  
    • Learn about humanitarian policy and advocacy efforts that impact refugee, immigrant, and asylum-seeking populations.  
    • Strengthen cultural competence and responsiveness in crisis response settings.  
    • Develop practical problem-solving and critical-thinking skills.  
    • Gain experience with client assessment, service planning, and case management practices. Learn ethical decision-making and professional standards within social service environments. Strengthen verbal and written communication skills through client and community engagement.  
    • Build professional resilience and learn self-care strategies utilized in helping professions.  Develop skills in community engagement, outreach, and advocacy.  
    • Receive mentorship and guidance from experienced professionals working in humanitarian and social service fields. 
• REQUIREMENTS:
  • Education:
    • Currently enrolled in, or within two years of graduating from, a Bachelor’s degree in social work, human services, psychology, international studies, public health, or related field of study preferred. Equivalent relevant experience may be considered.
  • Work Experience:
    • Experience with databases, data entry, or case management systems preferred.  
    • Experience working with culturally diverse populations preferred. 
  • Demonstrated Skills & Competencies:
    • Strong cultural competency and sensitivity when working with diverse populations.   
    • Excellent written and verbal communication skills.  
    • Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.  
    • Strong organizational and time-management skills.  
    • Self-motivated with the ability to complete projects and assignments with guidance and supervision.  
    • Ability to take initiative and work effectively both independently and as part of a team. Empathy, professionalism, and an open-minded approach to working across cultures. 
    • Comfort working with refugee, immigrant, asylum seeker, survivor, and LGBTQ+ communities. 
    • Proficiency in English required. Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or another refugee or immigrant language preferred.  
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

MATCHING GRANT INTERN:

• OVERVIEW: Matching Grant is an early employment program helps newly arrived refugees and other eligible immigrants achieve self-sufficiency through meaningful employment and career development opportunities. The Matching Grant Intern supports the Matching Grant Coordinator in assisting clients with employment preparation, job search activities, job placement services, and workplace readiness.   

  This internship is a supervised learning experience designed for students and recent graduates interested in human services, workforce development, business, nonprofit management, public administration, international studies, and related fields. Interns will work closely with experienced Employment Specialists to learn employment counseling, workforce development strategies, client engagement, and career advancement services.   

  Through structured training, mentorship, observation, and hands-on experience, interns will gain valuable professional skills while contributing to the Employment Team's efforts to help refugees and immigrants achieve economic self-sufficiency.   

• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Under the supervision of the Employment Team, interns will assist with the following:   
    • Conduct client intake activities and support employment-related assessments.   
    • Assist with providing program orientation to clients eligible for employment services.   
    • Support the development of employment plans and budgeting strategies for employable adults.   
    • Assist clients with job readiness preparation and employment-related skill building.   
    • Help clients identify employment opportunities and support job search activities.   
    • Assist with resume development and cover letter preparation.   
    • Support clients in creating and updating online job profiles and applications.   
    • Research employers, training opportunities, and workforce development resources.   
    • Assist with maintaining accurate client records and documentation.   
    • Enter client information into databases and tracking systems.   
    • Collaborate with Employment Specialists and other program staff to support client success.   
    • Participate in special projects and other duties as assigned.   
• LEARNING OUTCOMES
  • Through this internship, students will:  
    • Learn the fundamentals of workforce development and employment services.   
    • Develop skills in employment coaching, job readiness support, and career planning.   
    • Build resume development and professional communication competencies.   
    • Gain experience working in a diverse and multicultural environment.   
    • Strengthen problem-solving, organization, and time-management skills.   
    • Learn professional documentation and database management practices.   
    • Develop confidence communicating with clients, employers, and community partners.   
    • Receive mentorship and coaching from experienced workforce development professionals.   
• REQUIREMENTS:
  • Education:
    • High school diploma or associate degree; Current enrollment in a college or university program or within two years of graduating from a Bachelor’s degree preferred. Preference for candidates with interest in workforce development, refugee resettlement, nonprofit services, human services, business, or related fields.   
  • Work Experience:
    • Experience with databases, data entry, or case management systems preferred. 
    • Experience working with culturally diverse populations preferred.
  • Demonstrated Skills & Competencies:
    • Strong communication and interpersonal skills.   
    • Ability to prioritize tasks and manage time effectively.   
    • Fluency in written and spoken English.   
    • Ability to work effectively in a diverse and multicultural environment.   
    • Cultural sensitivity and strong cross-cultural communication skills.   
    • Basic computer proficiency and familiarity with Microsoft Office applications.   
    • Ability to use the internet and other digital tools for data entry, research, communication, and problem-solving.   
    • Ability to collaborate effectively with staff, clients, and community partners.   
    • Strong organizational skills and attention to detail.   
    • Proficiency in English required. Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or another refugee or immigrant language preferred.  
    • Access to reliable transportation.   
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

IMMIGRATION LEGAL ASSISTANT INTERN:

• OVERVIEW: IRC's immigration legal services program serves more than 14,000 individuals in 23 sites throughout the U.S. each year, providing accessible and critical legal representation and advice to immigrants and their families in order to acquire the highest level of immigration status available, keep families together, access their full rights, and successfully integrate in the U.S. 

  The position supports legal practitioners (attorneys and/or Department of Justice (DOJ) accredited representatives) in representing clients before United States Citizenship and Immigration Services (USCIS) and conducting community-based outreach and education. Legal services focus on naturalization, adjustment of status, and family reunification. 

• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Under the supervision of a licensed attorney or accredited legal practitioner:
    •  provide clients with information about immigration benefits available through USCIS, work with clients to gather documents, and assist clients to complete applications. 
    • Respond to inquiries from clients regarding case status and submit inquiries on case status to USCIS and/or Department of State (DOS).  
    • Process correspondence from USCIS and DOS, including notifying clients, assisting clients to prepare responses to notices or evidence requests as appropriate, and following up with relevant parties.  
    • Maintain accurate and up-to-date electronic files and detailed case notes, enter required data in a timely manner, and meet all case reporting requirements within established timelines and standards.  
    • Represent the IRC with clients, community members, and partners by receiving and returning phone calls and emails, scheduling appointments, supporting events, and conducting outreach for legal services. 
    • Maintain strict client confidentiality and observe all other ethical practices/obligations as outlined in IRC’s Immigration Program Policies Manual.  
• LEARNING OUTCOMES
  • Through this internship, students will:  
    • Gain practical knowledge of U.S. immigration law and procedure, with a focus on naturalization, adjustment of status, and family reunification before USCIS. 
    • Develop skills in client intake, document gathering, and preparing immigration applications under the supervision of a licensed attorney or DOJ accredited representative. 
    • Learn to track and respond to case developments, including managing case status inquiries and processing correspondence, notices, and evidence requests from USCIS and DOS. 
    • Build strong case management skills, including maintaining accurate electronic files, detailed case notes, and timely data entry in line with reporting standards. 
    • Strengthen cross-cultural communication skills and gain experience working with immigrant clients and Limited English Proficient (LEP) populations in a client-centered, culturally responsive way. 
    • Understand the professional and ethical responsibilities of legal practice, including client confidentiality and the standards set out in IRC’s Immigration Program Policies Manual. 
    • Gain experience in community-based outreach and education, including supporting events and promoting access to legal services. 
    • Receive mentorship and exposure to the work of a nonprofit legal services program and gain insight into career paths in immigration law and public interest. 
• REQUIREMENTS:
  • Education:
    • Currently enrolled undergraduate or law student with a demonstrated interest in law and immigration.  
  • Work Experience:
    • Experience working in multicultural environments and with Limited English Proficient (LEP) populations preferred.
  • Demonstrated Skills & Competencies:
    • Demonstrated commitment to immigrant rights, social justice, and/or human rights through work experience, volunteer service, or educational activities. 
    • Ability to work effectively both as part of a team and independently, taking initiative as needed. 
    • Excellent attention to detail and strong organizational skills. 
    • Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort learning and using online software and programs. 
    • Excellent written and verbal communication skills in English. 
    • Proficiency in a second language is strongly preferred. 
      
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

REFUGEE SUPPORT SERVICES INTERN:

• OVERVIEW: Refugee Support Services (RSS) provides employability and supportive services that help refugees and other eligible populations achieve self-sufficiency and overcome barriers to employment. Services include social adjustment support, interpretation and translation assistance, childcare resources, benefits enrollment, referrals to internal and external services, and employment-focused case management. RSS employability services are designed to support clients in securing employment within one year of enrollment. The Refugee Support Services Internship is a supervised learning experience designed for students interested in social work, human services, nonprofit management, public health, international affairs, and related fields. Interns work closely with experienced Caseworkers and Program Supervisors to gain knowledge of refugee resettlement services, employability programs, and community-based support systems. Through structured training, mentorship, shadowing opportunities, and hands-on experiences, interns develop professional skills while contributing to the work of the RSS team.   
• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Under the supervision of the RSS Team, interns will assist with the following:   
    • Support Caseworkers to ensure clients has living essentials such as housing, food, medical care, and access to transportation, and are oriented to their new environment. 
    • Conduct intake services with clients to assess needs.
    • Conduct outreach. 
    • Provide individualized support through direct services, referrals, and advocacy. 
    • Input clients' information in database(s) and assist with tracking and reporting as needed. 
    • Use personal, insured vehicle to travel as needed throughout the service delivery area. 
    • Assist with field work including but not limited to airport pickup, housing setup, school enrollment, delivery of household items, application for documents including social security cards, obtaining clients signatures and assistance with medical non-emergency services as needed. 
    • Other duties as assigned.
• LEARNING OUTCOMES
  • Through this internship, students will:  
    • Learn about the services that refugees are eligible for upon arrival in the U.S., including public benefits in Phoenix and local resources in the Metro area.  
    • Learn about strategies for effective, holistic case management.  
    • Develop resourcefulness and problem-solving skills to work independently in different situational contexts.
    • Learn to communicate effectively with clients across cultures.
• REQUIREMENTS:
  • Education:
    • High school diploma or associate degree; Current enrollment in a college or university program or within two years of graduating from a Bachelor’s degree preferred. Preference for candidates with interest in workforce development, refugee resettlement, nonprofit services, human services, business, or related fields
  • Work Experience:
    • Experience with databases, data entry, or case management systems preferred. 
    • Experience working with culturally diverse populations preferred.
  • Demonstrated Skills & Competencies:
    • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships. 
    • Demonstrated success working and communicating effectively in a multicultural environment. 
      
    • Self-starter with excellent problem-solving skills combined with the proven ability to multitask, prioritize duties, and manage time effectively. 
      
    • Ability to take initiative and work independently. 
      
    • Attention to detail and accuracy in work product. 
      
    • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes. 
      
    • Empathy and open mindedness across-cultural environment 
      
    • Strong organizational skills 
      
    • Proficiency in English required. Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or another refugee or immigrant language preferred.  
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

NEW ROOTS FOOD SECURITY & AGRICULTURE INTERN:

• OVERVIEW: The New Roots Food Security & Agriculture Intern will support the New Roots team through a combination of hands-on farm work, community engagement, and program support throughout the Spring 2027 internship term. The majority of the internship will take place at CamelBackyard, New Roots’ one-acre urban farm and community garden in Phoenix.  

  This internship offers a blend of field-based learning and administrative experience. Interns will gain practical exposure to urban agriculture, aquaponics, food production, community food systems, and nonprofit operations while working alongside New Roots staff. The internship is designed as a supervised learning opportunity that provides hands-on experience while helping advance New Roots' mission of increasing food access and supporting refugee and immigrant communities. 

• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Under the supervision of New Roots staff, interns will assist with the following:   
    • Maintain farm and greenhouse spaces through watering, weeding, pruning, and pest monitoring.   
    • Monitor aquaponics systems and assist with basic fish care and system maintenance.   
    • Assist with planting, harvesting, produce preparation, and general farm operations.   
    • Capture photos and videos and support outreach through social media and digital communications.   
    • Support program activities through data collection, documentation, and general administrative assistance as needed.  
• LEARNING OUTCOMES
  • Through this internship, students will:  
    • Gain hands-on experience in urban agriculture, aquaponics, and community food systems.   
    • Build practical skills in crop production, sustainable farming practices, pest management, and soil health.   
    • Learn how community-based agriculture supports food security, food access, and community resilience.   
    • Develop professional skills in nonprofit operations, teamwork, communications, and community engagement.   
    • Gain experience in digital outreach, social media content creation, and program promotion from professionals working in food systems and community development. 
• REQUIREMENTS:
  • Education:
    • High school diploma or associate degree; Current enrollment in a college or university program or within two years of graduating from a Bachelor’s degree preferred. Must demonstrate interest in food systems, farming, and education related to local food and agriculture  
  • Work Experience:
    • Experience with web design, website management, social media, marketing, photography, or digital communications preferred.
    • Experience with gardening, farming, food production, or environmental education preferred.
    • Experience working with culturally diverse populations preferred.
  • Demonstrated Skills & Competencies:
    • Comfortable communicating with diverse groups and working in a community-based environment  
    • Strong communication and organizational skills  
    • Availability to work in person at the New Roots CamelBackyard site  
    • Ability to perform outdoor, hands-on farm work, including standing, bending, lifting (up to approximately 30 lbs), and working in varying weather conditions  
    • Ability to perform outdoor, hands-on farm work. 
    • Ability to stand, bend, carry, and lift up to approximately 30 pounds. 
    • Ability to work in varying weather conditions, including heat and sun exposure. 
    • Comfort working in an outdoor, team-based environment with some office-based and remote tasks. 
    • Interest in nonprofit organizations, environmental sustainability, urban agriculture, or community development. 
    • Prior experience working with refugee, immigrant, multilingual, or low-literacy populations preferred. 
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

EMPLOYMENT INTERN:

• OVERVIEW: The Employment Program helps newly arrived refugees and other eligible immigrants achieve self-sufficiency through meaningful employment and career development opportunities. The Employment Specialist Intern supports Employment Specialists in assisting clients with employment preparation, job search activities, job placement services, and workplace readiness. This internship is a supervised learning experience designed for students and recent graduates interested in human services, workforce development, business, nonprofit management, public administration, international studies, and related fields. Interns will work closely with experienced Employment Specialists to learn employment counseling, workforce development strategies, client engagement, and career advancement services. Through structured training, mentorship, observation, and hands-on experience, interns will gain valuable professional skills while contributing to the Employment Team's efforts to help refugees and immigrants achieve economic self-sufficiency. 
• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Responsibilities include, but are not limited to:
    • Conduct client intake activities and support employment-related assessments.
    • Assist with providing program orientation to clients eligible for employment services.
    •  Support the development of employment plans and budgeting strategies for employable adults. 
    • Assist clients with job readiness preparation and employment-related skill building
    •  Help clients identify employment opportunities and support job search activities.
    •  Assist with resume development and cover letter preparation. 
    • Support clients in creating and updating online job profiles and applications.
    • Research employers, training opportunities, and workforce development resources.
    • Assist with maintaining accurate client records and documentation. 
    • Enter client information into databases and tracking systems. 
    • Collaborate with Employment Specialists and other program staff to support client success. 
    • Participate in special projects and other duties as assigned. 
• LEARNING OUTCOMES:
  • Learn the fundamentals of workforce development and employment services. 
  • Develop skills in employment coaching, job readiness support, and career planning.
  • Build resume development and professional communication competencies. 
  • Gain experience working in a diverse and multicultural environment. 
  • Strengthen problem-solving, organization, and time-management skills. 
  • Learn professional documentation and database management practices. 
  • Develop confidence communicating with clients, employers, and community partners. 
  • Receive mentorship and coaching from experienced workforce development professionals.
• REQUIREMENTS:
  • Education: High school diploma or associate degree; Current enrollment in a college or university program or within two years of graduating from a Bachelor’s degree preferred. Preference for candidates with interest in workforce development, refugee resettlement, nonprofit services, human services, business, or related fields
  • Work Experience: Case management experience with similar populations and/or client needs preferred.
  • Demonstrated Skills & Competencies: 
    • Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
    • Demonstrated success working and communicating effectively in a multi-cultural environment.
    • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
    • Attention to detail and accuracy in work product.
    • Proficiency in English required. Bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French or another refugee or immigrant language preferred.  
    • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
    • Valid driver’s license and access to a personal, insured vehicle.
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

COMMUNICATIONS AND DEVELOPMENT INTERN:

• OVERVIEW: IRC in Phoenix is looking for a Communications and Marketing Intern to support the Development team renew their community outreach strategy. The role will offer vital assistance to the Development Team at the IRC in Phoenix, aiding in stakeholder engagement by supporting strategic events, leading the local communications planning, and other assigned business development projects. The intern plays a pivotal part in involving the community and producing materials to promote the IRC's work and mission. 
• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Responsibilities include, but are not limited to:
    • Brainstorming, creating, and posting engaging content for social media under the supervision of the Development Director 
    • Promote and support our annual fundraiser through creating content to advertise the event and by capturing photo and video content at our annual fundraising event 
    • Pitch stories to local media, contact influencers, or partner with community organizations for awareness campaigns 
    • Drafting emails and announcements to spread awareness about IRC’s work, fundraising, and volunteer opportunities 
    • Research and identify community partners to engage, ranging from but not limited to businesses, foundations, nonprofits, and educational institutions.  
    • Enhance the IRC in Phoenix’s presence while ensuring brand consistency with the rest of our offices 
• LEARNING OUTCOMES
  • Learn how to plan and execute major fundraising and community events  
  • Learn about strategic planning for fundraising and communications  
  • Learn about administrative processes in the non-profit space. 
  • Learn critical thinking and organization skills.  
  • Learn problem-solving and advocacy skills on behalf of clients.   
  • Demonstrate the ability to communicate and collaborate with various professionals and stakeholders.  
• REQUIREMENTS:
  • Education: Bachelor’s degree in marketing, communications, event planning or related field of study preferred.
  • Work Experience: Experience in event planning, sales or marketing, or managing social media a plus
  • Demonstrated Skills & Competencies: 
    • Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
    • Experience in graphic design or Canva is a plus
    • Demonstrated success working and communicating effectively in a fast paced, multi-cultural environment.
    • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
    • Attention to detail and accuracy in work product.
    • Proficiency in English required.
    • Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
    • Able to supply their computer and internet access 
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

YOUTH EDUCATION INTERN:

• OVERVIEW: IRC in Phoenix is looking for a Youth Education Department Intern to support the Youth Education Team through administrative assistance, program support, client outreach, and data management activities. This internship provides exposure to nonprofit educational programming, grant compliance, client services, and program operations that support refugee and immigrant youth and their families. 
• Please note this is an unpaid in-person position taking place out of our Phoenix, AZ office.
• RESPONSIBILITIES:
  • Administrative Assistance:
    • Assist with processing sales orders for items distributed to clients 
    • Help manage paperwork, filing, and document organization 
    • Assist with documentation such as:
      • Entering case notes for events in the Youth Department’s Excel tracking document. 
      • Entering case notes in IRC’s client database, ETO.
  • Kit Assembly & Logistics 
    • Assemble educational kits and supplies for students and families
    • Help maintain inventory of supplies
  • Client Communication
    • Assist with client outreach, including inviting clients to events, scheduling meetings, and providing information about programs and services. 
  • Program Support
    • Help prepare and organize permission slips and other required documents for student programming
    • Assist staff during 1-day field trips and educational programs
• LEARNING OUTCOMES
  • Gain practical, hands-on experience in program coordination, client services, and administrative operations.
  • Develop strong interpersonal and professional communication abilities by engaging directly with clients through outreach efforts, event invitations, and scheduling.   
  • Learn how to convey information clearly and respectfully to diverse populations, enhancing both verbal and written communication skills. 
  • Build proficiency in data entry and database management through regular use of tools such as Excel and client management systems such as Salesforce and ETO
  • Gain experience maintaining accurate records, documenting case notes, and managing program-related data. 
  • Strengthen attention to detail and organizational skills through tasks such as processing sales orders, managing paperwork, assembling kits, and maintaining inventory
  • Gain insight into program planning and execution by assisting with field trips, educational programming, and event logistics 
• REQUIREMENTS:
  • Education: Bachelor’s degree in Education, Social Work, Public Administration, Nonprofit Management, Psychology or related field of study preferred.
  • Work Experience: Experience in youth programs or community service preferred. 
  • Demonstrated Skills & Competencies: 
    • Strong interest in youth programs, education, or community services
    • Strong relationship-building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
    • Basic proficiency in Excel and comfortable with learning new systems
    • Demonstrated success working and communicating effectively in a fast paced, multi-cultural environment.
    • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
    • Attention to detail and accuracy in work product.
    • Proficiency in English required.
• CLEARANCES:
  • All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.
  • Must be able to obtain a AZDES Level-One Clearance Card ($75), pass an internal background check, and register with AZDES CBC.
• COMMITMENT:
  • Commit to the Spring Semester 2027.
  • Minimum 10 hrs/wk for 3 months and prefer to commit to multiple terms
  • Preference given to applicants able to make multi-term commitment

Application Steps:

1. Get to know the IRC in Phoenix and learn more about how you can be involved. To see a list of current internship openings, please see the position descriptions above. For specific questions, email us at emma.wymore@rescue.org  
2. Apply online. Applications are accepted on a rolling basis.
3. Development Coordinator will screen your application and pass them on to the Department Supervisor to schedule an interview
4. Receive offer and accept--conditional on background and reference checks
5. Clearance checks and criminal history disclosures
6. Apply for a Level 1 Fingerprint Clearance Card
7. Volunteer Coordinator will work with you and the supervisor to schedule your first day.
8. Attend an orientation and training session to learn about office policies, confidentiality, and communication guidelines. You are also expected to make all efforts to participate in ongoing training opportunities.

Intern Application Deadlines

1. Summer Interns: TBD
2. Fall Interns: TBD
3. Spring Interns: January 31, 2027