Volunteers will play an essential role in creating a welcoming, organized, and supportive experience for every family who attends. Most volunteers will assist in the vaccination area by helping clients complete the Phoenix Fire Department’s required paperwork, while others will guide families between the backpack distribution, clothing closet, vaccination area and additional event stations.

This is an excellent opportunity for volunteers who enjoy working directly with people, supporting families and helping a community event run smoothly.

Responsibilities
Volunteers will:

  • Welcome clients and families and help them feel comfortable throughout the event.
  • Assist clients with completing vaccination paperwork accurately and clearly.
  • Help clients understand event procedures and identify where they need to go next.
  • Guide families between the vaccination area, backpack distribution, clothing closet, and other event stations.
  • Communicate patiently and respectfully with clients with varying levels of English proficiency.
  • Help maintain an organized flow so families can access services efficiently.
  • Direct questions requiring additional assistance to IRC staff or Phoenix Fire Department personnel.

Volunteers will not administer vaccines or provide medical advice.

 

Requirements
No prior volunteer experience is required. Volunteers should be:

  • Friendly, patient, and comfortable working with children and families.
  • Able to explain information clearly and assist with basic paperwork.
  • Respectful of individuals with varying levels of English proficiency.
  • Comfortable working in a busy event environment.
  • Dependable and willing to collaborate with IRC staff and fellow volunteers.
  • Able to protect client privacy and handle personal information with care.

Additional language skills are welcome but not required.

Want to sign up or see more details? Click here!