Location: El Cajon Office
Commitment: Minimum 3 months
Times Needed: Monday - Friday
- Shift: 11am-2pm
Responsibilities:
- Assist Resettlement clients in signing up for necessary services (utilities, assistance)
- Communicate appointments and information to clients via telephone
- General reception duties including greeting clients, answering questions, and directing them to their appointment.
- Answer the phone and make appointments.
- Assist with other duties such as filing and data entry.
Qualifications:
- Must be bilingual in Arabic and English
- General office skills (telephone, computer, copier)
- Excellent customer service skills, especially with diverse clientele
- Excellent listening and communication skills
Training/Preparation:
- Attend a general IRC Orientation (1 hour)
- One on one staff overview and training