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Front Desk Staff

Start date: Ongoing
Last updated 

Location: IRC office (609 East Market St., Suite 104).

Time Commitment: Minimum 3 month commitment, between 2-4 hours/week.

Responsbilities: Front Desk volunteers are vital to IRC operations, greeting each and every person who visits the office, and assisting them with whatever they may need (e.g. directing clients to staff members for meetings, accepting payments, answering basic questions about services). Volunteers are also in charge of answering the main phone line and transferring calls/messages to staff members, as well as receiving and occasionally processing donations (both monetary and in-kind). Shifts vary seasonally.

Skills/Qualifications: Volunteers must have a keen attention to detail, and the ability to handle multiple tasks/situations simultaneously in a complex environment. In addition, volunteers must be culturally sensitive and respectful of diverse backgrounds, self-motivated and comfortable working with little supervision, and able to handle sensitive client information confidentially. Most importantly, front desk volunteers need to be welcoming and eager to help newly-arrived refugees settle into their new Charlottesville community.

How to Apply: Complete a Volunteer Application online. Note: Please upload a resume or CV at the bottom of the application. Once your submission has been received and reviewed, you will be contacted about attending an upcoming volunteer orientation.