SCOPE OF INTERN WORK: The Operations Specialist Intern provides a broad variety of support services to the Turlock office. The position is responsible for completing general administrative tasks, including overseeing the general the day-to-day incoming phone calls and messages; is the first point of contact for walk-in clients and visitors; and provides clerical and office systems technical support to the agency staff—all while carrying out these duties in a professional and courteous manner. The position may also responsible for assisting the Site Director in coordinating meetings, training, and events, and serving as a local point person for operations.
Location:
Turlock Office
Time Commitment:
10-15 hours a week during the hours of 9-5pm Monday-Friday. Longer volunteer opportunities are encouraged.
Responsibilities:
- Provide support to the Turlock office by serving as a focal point for day-to-day front office administration.
- Greet clients, visitors, donors, job candidates, and other important IRC stakeholders with a high degree of professionalism.
- Directs visitors to waiting area, as needed; monitors guest waiting time.
- Places/directs phone messages to appropriate program staff and tracks written message.
- Oversee operations in reception office and copy rooms, including receiving and distributing mail and deliveries, restocking office supplies, and posting office closure signs;
- Maintain a clean and welcoming waiting room.
- Work in collaboration with program staff to create and maintain a regularly updated collection of local client resources and contacts.
- Receive and distribute mail and deliveries.
- Maintain a check-in system for client appointments across departments.
- Other duties as assigned.
Skills/Qualifications:
- Work experience in office administration, human resources, facilities management, procurement or related field, preferred.
- Tech savvy, with the ability to troubleshoot basic hardware and software issues preferred.
- Ability to multi-task and work under pressure.
- Exceptional communication and organizational abilities.
- Demonstrated success working and communicating effectively across teams and in a multi-cultural environment.
- Proven ability to contribute both independently and as a key team member.
- Self-starter with excellent problem-solving skills combined with the ability to prioritize duties and manage time effectively.
- Fluent in English, both spoken and written.
- Ability to communicate in a language frequently spoken by refugee clients (Dari, Farsi, Pashto) preferred.
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage skills, and database familiarity is preferred.
This position reports to the Operations Manager
- This is an unpaid internship.
- Internship/ Volunteer opportunity requires completion of a background check at the cost of $40.
- Work related driving is eligible for reimbursement at the charitable mileage rate.
How To Apply:
Complete an online application. If you are a good fit for this opportunity, someone will be in touch with you.