SCOPE OF INTERN WORK: The Operations Specialist Intern provides a broad variety of support services to the Turlock office. The position is responsible for completing general administrative tasks, including overseeing the general the day-to-day incoming phone calls and messages; is the first point of contact for walk-in clients and visitors; and provides clerical and office systems technical support to the agency staff—all while carrying out these duties in a professional and courteous manner. The position may also responsible for assisting the Site Director in coordinating meetings, training, and events, and serving as a local point person for operations. 

Location: 

Turlock Office  

Time Commitment: 


10-15 hours a week during the hours of 9-5pm Monday-Friday.  Longer volunteer opportunities are encouraged. 

Responsibilities:

  • Provide support to the Turlock office by serving as a focal point for day-to-day front office administration.
  • Greet clients, visitors, donors, job candidates, and other important IRC stakeholders with a high degree of professionalism.
  • Directs visitors to waiting area, as needed; monitors guest waiting time.
  • Places/directs phone messages to appropriate program staff and tracks written message.
  • Oversee operations in reception office and copy rooms, including receiving and distributing mail and deliveries, restocking office supplies, and posting office closure signs;
  • Maintain a clean and welcoming waiting room.
  • Work in collaboration with program staff to create and maintain a regularly updated collection of local client resources and contacts.
  • Receive and distribute mail and deliveries.
  • Maintain a check-in system for client appointments across departments.
  • Other duties as assigned.

Skills/Qualifications:

  • Work experience in office administration, human resources, facilities management, procurement or related field, preferred.
  • Tech savvy, with the ability to troubleshoot basic hardware and software issues preferred.
  • Ability to multi-task and work under pressure.
  • Exceptional communication and organizational abilities.
  • Demonstrated success working and communicating effectively across teams and in a multi-cultural environment.
  • Proven ability to contribute both independently and as a key team member.
  • Self-starter with excellent problem-solving skills combined with the ability to prioritize duties and manage time effectively.
  • Fluent in English, both spoken and written.
  • Ability to communicate in a language frequently spoken by refugee clients (Dari, Farsi, Pashto) preferred.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage skills, and database familiarity is preferred.

 

This position reports to the Operations Manager

  • This is an unpaid internship.
  • Internship/ Volunteer opportunity requires completion of a background check at the cost of $40.
  • Work related driving is eligible for reimbursement at the charitable mileage rate.

How To Apply:

Cohort Schedule:

Fall: Starts in September

Spring: Starts in February

Summer: Starts in May-June

Please apply 1-2 months before your chosen start date.

Fill out an application online. If you are a good fit for this opportunity someone will be in touch with you. Please include a resume and cover letter with your application.