Community Orientation & Program Coordination Volunteer
The resettlement services program (also referred to as the reception and placement, or R&P, program) is the first point of contact for newly arrived refugees and special immigrant visa holders. This case management program offers support, guidance, and counseling through the initial 3 months of resettlement. The R&P case management team provides services to orient refugees to life in the U.S., including (but not limited to) securing housing, applying for state benefits such as food stamps, cash benefits, and medical insurance, connecting clients with medical providers, registering children in school, applying for Social Security, conducting “cultural orientation” classes for all adults, and linking refugees to additional internal and community services. This year, the IRC in Oakland will be resettling refugees and special immigrant visa holders primarily from Afghanistan, El Salvador, Eritrea, and Burma. These clients will live all across the Bay Area, however, the majority of clients will likely reside in Contra Costa and Alameda County. The Anti-Trafficking Program provides intensive case management services to adult, foreign-born survivors of human trafficking. The majority of the clients in this program are currently from Central and South America.
Administrative Support Volunteer
The Finance and Administration Department is responsible for the IRC in Northern California’s financial accounting functions and the oversight of the financial accounting processes of the offices to support programs. This volunteer position is within the Finance and Administration team and will support the team with various projects and month end close responsibilities included assisting with client coordination support and helping to foster an environment in which both clients and staff thrive in productivity. By providing support to the finance and administration team, the volunteer will help make the transition to Northern California easier for hundreds of refugees. The IRC supports new refugees with financial assistance, language classes, vocational training, and resume coaching.
Economic Empowerment Volunteer
Economic Empowerment in Oakland provides tools, resources for economic mobility, financial independence, autonomy. IRC Services are designed to assist clients with targeted, industry-specific career counseling and training. Clients who are ready to graduate from entry-level positions to more advanced career opportunities are able to access these services that will help them grow professionally. The Economic Empowerment Volunteer will support these services through direct client interaction, coordination of supportive volunteer services, and classroom training.
Oakland IRC’s Economic Empowerment program supports clients in rebuilding their lives in the U.S. The IRC supports new arrivals find their first job in the U.S. through Early Employment Programs, which blend classroom job-readiness instruction and individualized employment case management in helping over 75 percent of enrolled cases successfully find employment within 6 months of arrival to the U.S. While clients are looking for a job, they simultaneously learn about the complex U.S. financial services system, receive help in establishing bank accounts, and can access consumer advocacy and financial coaching support from IRC Financial Counselors.
Client Coordinator Volunteer
The Client Coordinator volunteer manages the front desk and waiting lobby. This volunteer will always be the first person people see when they come into the IRC office. A Client Coordinator is responsible for setting and maintaining the overall environment, while clients wait in the lobby. Client Coordinators greet clients and help them access services. The volunteer is responsible for directing client needs to the appropriate staff member as well as answer phones, take messages, and respond to general questions.
Facebook Career Development Mentorship
The International Rescue Committee has partnered with Facebook to create a platform for volunteer mentors and IRC clients to connect and interact. This online designated space is separate from the Facebook news feed and is a structured and safe platform where mentors and mentees can view and track their progress. The mentorship program provides an opportunity for volunteers and IRC clients to develop friendships, learn from each other, and connect each other to resources within the community. The online training module is designed to help IRC clients learn skills and make connections that will help them with their career goals; the curriculum is designed to improve the resume and cover letter writing, job interviewing, networking, and computer and web literacy skills of IRC clients.
The Housing, Outreach, Mentorship, and Education Program provides three levels of support for newly arriving families through community groups of volunteers. HOME teams (2-5 individuals) fundraise to provide a rental subsidy, a complete apartment setup and provide 6 months of mentorship to the family.
Financial Inclusion and Opportunity Volunteer
The Financial Inclusion and Opportunity Program at the IRC works to ensure that all of our clients are equipped with the financial knowledge and tools they’ll need to thrive in the competitive Bay Area. Based on the Annie E. Casey Foundation’s innovative Center for Working Families model, it complements IRC’s wraparound employment and income support services with dedicated in-house financial coaching and access to safe, affordable credit-building products.
Immigration Outreach Volunteer
The Immigration Department at the IRC provides high-quality services at a low cost to assist refugees, asylees, and other immigrants. The services that are provided include naturalization, family reunification, green cards, and DACA.
Intensive Case Mangement (ICM) Volunteer
The IRC’s ICM Program serves refugees with high barriers to self-sufficiency. ICM focuses on the following populations: children and adults with serious medical conditions and mental health needs, clients affected by gender-based violence, LGBTQ clients, the elderly, single parents, and women-at-risk. A client-centered and strengths-focused approach is used to assist clients in meeting their goals.
Resettlement Casework Volunteer
The resettlement services program (also referred to as the reception and placement, or R&P, program) is the first point of contact for newly arrived refugees and special immigrant visa holders. This case management program offers support and guidance through the initial 3 months of resettlement. The R&P case management team provides services to orient refugees to life in the U.S., including (but not limited to) securing housing, applying for state benefits such as food stamps, cash benefits, and medical insurance, connecting clients with medical providers, registering children in school, applying for Social Security cards, conducting cultural orientation classes for all adults, and linking refugees to additional internal and community services. This year, the IRC in Oakland will be resettling refugees and special immigrant visa holders primarily from Afghanistan, El Salvador, Eritrea, and Burma. These clients will live all across the Bay Area, however, the majority of clients will likely reside in Contra Costa and Alameda County.
Review our current and ongoing available volunteer positions.
After you’ve attended an information session, we’ll send you a volunteer application to complete.
As volunteer opportunities become available, you may be contacted to schedule a phone or in-person interview.
Complete and clear a background check.
If selected, you will be contacted with information about next steps.
Additional things to note
*You must be 18 years or older to volunteer and complete a background check.
Due to the high volume of people reaching out, we are currently prioritizing volunteers who have weekday availability between Monday-Friday from 9:00-5:00 p.m. We do have a significant waitlist for volunteer opportunities at the moment. We encourage any potential volunteers who do not have weekday availability to view our How Can I Help or Take Action page before signing up for an Info Session.
For more information, contact Volunteer & Donations Coordinator, [email protected].